Providing in-home set ups for


We provide an in-home setup along with equipment orientation for the client and their family members.

Our clients enjoy regular respiratory and technical assessments by our friendly Registered Respiratory Therapists and Registered Nurses.

24-Hour Oxygen Equipment Support


We provide 24/7 Oxygen Equipment Support to our concentrator clients.

Calls are directed to the New Minas On-Call Staff, who provide initial troubleshooting.

Additional on-call support staff are available in other regions of the province.

If necessary, our staff will change out the concentrator or provide delivery of a replacement emergency back-up cylinder.

As of July 21st, 2020, Family 1st Medical requires patients and visitors to wear a non-medical mask when entering any of our locations.


The health and safety of our clients is our top priority.

We want to do everything we can to help reduce the transmission of COVID-19.

Family 1st Medical asks that all patients and visitors bring a non-medical mask to wear when entering any of our locations.

Please remember that masks are not a replacement for physical distancing so it’s still necessary to maintain a distance of two metres (six feet) where possible.

It is also important to continue frequent hand washing, practice respiratory etiquette and avoid touching your mask and face.

Thank you for your cooperation as we work together to protect our families, our communities and our most vulnerable.