Online shopping has gained popularity due to its convenience and often lower prices. Consumers appreciate the ability to browse products from the comfort of their homes and often discover CPAP equipment and accessories at more budget-friendly prices compared to traditional retailers. While this makes buying CPAP equipment online tempting, it is crucial to have all the facts and know exactly what you’re getting…or not getting, if you decide to proceed.

It’s no secret that buying items online can often save you a little bit of money. The risk of compromised quality might be acceptable for clothing or home décor items, but purchasing healthcare equipment like CPAP machines and accessories requires a more cautious approach. Buyers often lack visibility into the product’s quality until it arrives, and if the item is unsatisfactory, returning it may not be an option, especially for healthcare-related products.

Perhaps the most significant drawback of purchasing CPAP equipment online is the absence of professional, in-person guidance provided when purchasing from a local, trusted respiratory company who have knowledgeable staff ready to assist you through the entire process.

“As people strive to save money, they sometimes unknowingly buy a unit that isn’t suited for their needs or select an inappropriate mask,” explains Family 1st Medical Registered Respiratory Therapist and Medical Services Manager Karen Hamilton-McNutt.

“Without proper professional guidance, there’s no one to ensure that their machine is set appropriately to meet their individual needs,” she continues.

She adds that Family 1st Medical has CPAP Clinicians who are dedicated to providing support through every stage of your CPAP therapy journey.

“We help you find the right system, ensure a proper mask fit, and provide follow-ups on the use and maintenance of your equipment.”

There’s far more to effective CPAP therapy than simply buying a machine and mask. When purchasing from a reputable respiratory retailer like Family 1st, clients have the opportunity to trial a machine and mask style to ensure optimal results before committing to a purchase. The expertise of trained professionals is invaluable in securing the right equipment and receiving effective therapy.

Adapting to CPAP therapy often raises many questions. Having a local business like Family 1st where you can consult with trained respiratory professionals is an incredible asset. Online shoppers miss out on the chance to ask urgent questions or discuss their treatment with experts who understand their care. Family 1st’s administrative staff are also on hand to offer support with insurance coverage and submission, which isn’t offered by online companies.

Additionally, supporting a local business has added benefits. When you choose to shop local, you enjoy personalized support from professionals and contribute to the vitality of your community. Family 1st is a local company that has been serving residents of Nova Scotia since 1987.

“It’s not just about a sale for us, our staff cares about the needs of our clients, and when you decide to come to Family 1st, we’re with you for the long haul,” says Hamilton-McNutt.

She concludes by saying that ultimately, online shoppers are missing out on essential parts of their care.

“At Family 1st, we want you to get the very best results from your CPAP therapy. To do that, you need in-person professional guidance from qualified, caring individuals, and that’s what we offer at Family 1st. We’re proud of the service and continued support we provide to our clients, and we appreciate that they recognize the significant value in that.”

For more information about CPAP therapy at Family 1st Medical or to make an appointment for a sleep test, call 1-800-565-2021 and ask to be connected to our office nearest you.