How to Videos

Troubleshooting CPAP machines, operating sleep testing equipment, operating your Oxygen Concentrator, troubleshooting your Personal Emergency Response System and more…

Family 1st strives to provide products and services that enable our clients to continue living safely in their own homes.

As part of this support system we continue to develop How To videos on the proper operation and troubleshooting of the products we provide.

*We encourage feedback on new products you would like us to support with video.

Troubleshooting your Oxygen Concentrator

Alice NightOne Sleep Testing Instructions

How to use the ApenaLink Home Sleep Testing Equipment

PERS Troubeshooting

As of July 21st, 2020, Family 1st Medical requires patients and visitors to wear a non-medical mask when entering any of our locations.


The health and safety of our clients is our top priority.

We want to do everything we can to help reduce the transmission of COVID-19.

Family 1st Medical asks that all patients and visitors bring a non-medical mask to wear when entering any of our locations.

Please remember that masks are not a replacement for physical distancing so it’s still necessary to maintain a distance of two metres (six feet) where possible.

It is also important to continue frequent hand washing, practice respiratory etiquette and avoid touching your mask and face.

Thank you for your cooperation as we work together to protect our families, our communities and our most vulnerable.